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Shipping

Shipping

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries:

Poland, Czech Republic, Austria, Liechtenstein, France, Luxembourg, Belgium, Netherlands, Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Slovakia, Hungary, Romania, Bulgaria, Serbia, Croatia, Italy, Spain, Portugal, Ireland, UK and Switzerland (Switzerland max. 1000 Eur each order)

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge a flat shipping fee of 4,74 € per order.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Czech Republic, Austria, Liechtenstein, Luxembourg, Belgium, the Netherlands, Italy
Per order 11,90 €

Poland, France, Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Slovakia, Hungary, Romania, Bulgaria, Serbia, Croatia, Spain, Portugal, Ireland and the UK
Per order 11,90 €

Switzerland (VAT not included) Per order 15,00 €

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2-3 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 40 €.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery
Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]
Our bank account:

Erb&Wenzl GmbH / Postbank
IBAN: DE52700100800267093800
BIC: PBNKDEFF


In case of questions, please contact us at the contact details mentioned in the Legal Notice.